Fixed: Review requests no longer keep re-sending a text to a phone number that can’t receive texts.
Improved: Texts to made-up phone numbers, or to numbers outside the US (including its territories, like Puerto Rico) and Canada, are stopped before sending, with a clear message.
Improved: If a review request’s text can’t be delivered, the email still goes, and the Reviews list shows why texts stopped.
Improved: Review requests that keep failing are retried less often, and follow-ups stop once a customer can’t be reached.
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